Security & privacy

Security
We are confident that our order system is 100% secure. We use Thawte 128bit Stronghold SSL on our online order form - the universally recognized security system for transmitting encrypted information over the Internet. Order details are encrypted with 1024-bit PGP and transmitted to the Phone Tek-Nation sales team.

Please note that Internet host IP addresses are recorded for security reasons when placing an order online. This identifies your computer and Internet connection.

Privacy Statement
Phone Tek-Nation Limited will not knowingly pass on any details we hold on customers or web site visitors to any third parties without the customers prior consent. We protect the privacy of this personal information using our highly secure, password-protected servers.

We will take all reasonable care to ensure that any details that you submit to us are kept secure. The details that you submit to us will be kept to process orders only. You have the right to withhold personal information that is not needed for the transaction.

When processing an order, we require the details of any online form of payment such as Paypal, Nochex or Credit Card to be both a delivery and billing address, e-mail address and contact number. All information is collected in accordance with the Data Protection Act 1998.

We also reserve the right to refuse the fulfilment of any order in the event of an unsatisfactory verification of your order. You can check the information that we hold by sending us an email.

If you find any inaccuracies we will delete it or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy. We do, however, reserve the right to pass on any details we hold to relevant authorities in the interests of preventing crime. You will be notified in the event of any information being transferred outside the European Economic area.

We may use the e-mail addresses submitted to us to occasionally notify you about important functionality changes to the Phone Tek-Nation LTD web site, new services and special offers we think you'll find valuable.

We will give you the right to refuse any marketing e-mail from us in the future. We monitor customer traffic patterns and site usage to help us develop the design and layout of the Phone Tek-Nation web site.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie', which would be stored on your browser. You can usually modify your browser to prevent this happening.

The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions about our privacy policy you can contact us at sales@phonetek-nation.co.uk